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The Sleepy Eye Herald Dispatch - Sleepy Eye, MN
  • New agents welcomed by Ambassadors

  • Randi Wise and Michael Wise are at the head of Farm Bureau Services Insurance Agency in Sleepy Eye where they began offering friendly, small-town service on Oct. 1.
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  • Randi Wise and Michael Wise are at the head of Farm Bureau Services Insurance Agency in Sleepy Eye where they began offering friendly, small-town service on Oct. 1.
    The brother-sister duo took over after veteran agent Kim Mertz died unexpectedly this past April.
    Originally from New Ulm, Randi has over two years of experience working in the insurance industry. Michael, however, is new to the insurance world with previous experience in technology management and consulting. Formerly Michael started, owned and operated the New Ulm based Notion IT Company, which he eventually sold to Connecting Point Technologies in Sleepy Eye.
    Farm Bureau remains as a multi-line insurance organization offering home, auto, health, life and commercial insurance, as well as financial planning and investments.
    Randi noted that her experience in the insurance industry has been enjoyable and moving over to Farm Bureau Services allowed them to go into business for themselves.
    Born and raised in Lafayette, Randi and Michael went on to graduate from New Ulm Public High School.
    Being active in the communities where they live and work is a priority for the pair. They began by becoming Sleepy Eye Area Chamber of Commerce members. In addition, Mike is on the New Ulm Chamber Board and also is on the board of the Kids Excel in New Ulm. Randi and Michael are both part of a young professionals group in New Ulm and the Professional Referral Organization (PRO) group.
    Aside from their values of community involvement, Randi said their goals with Farm Bureau are to build relationships and grow the business.
    "We've been reaching out to our current clients to get to know them and encourage them to stop in and meet us and let us know if there is anything we can do to help them." 
    Michael said it was important to dispel the misconception that Farm Bureau is an agency that works for farmers only.
    "We can help anyone, whether they are farmers or not," Michael said. "A big part of the reason I was drawn to Farm Bureau is because they have a great record and claims service, which shows that they stand behind their insurance. That's always important when deciding to represent a product." 
    Sales associate Jennifer Heiderscheidt, who has been with Farm Bureau for the past 12 years, continues to work out of the office as well.
    Office hours are Monday through Thursday, 8 a.m. to 4 p.m. and Fridays from 8 a.m. to 3 p.m.
    "But if the light in the window is on after hours, we are here and available to help," Randi added.
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