Sleepy Eye residents will notice some new changes taking place at Sleepy Eye Telephone Company (SETC) in the near future.
The most noteable physical change will be new signage that will appear shortly, replacing Sleepy Eye Telephone Company with NU-Telecom.
New and better changes are also taking place internally with the addition of services and staff.
However, what will not change is the same friendly staff residents are used to seeing. While eventually the billing invoices will look different, customers will still be able to pay their bills locally either inside the building or by using the drop box outside.
The changes are taking place after Hector Communications Corporation, a diversified telecommunications company, and its three owners/shareholders: Arvig Enterprises, Inc., Blue Earth Valley Communications, Inc. and New Ulm Telecom, Inc., entered into a spin-off agreement under which Hector would distribute its independent local exchange company subsidiaries to its three owners/shareholders. This was completed Dec. 31, 2012.
SETC currently serves customers in southern Minnesota, near or adjacent to New Ulm’s existing operations, which include nine offices in southern Minnesota and northern Iowa.
New Ulm’s President and Chief Executive Officer, Bill Otis, explained that historically, New Ulm had already been managing and running the SETC location. He advised that there will be no changes in employee status with the exception of additional services and staff.
“We believe that we will be able to bring to SETC customers the same high-quality services we have delivered to our existing communications customer base,” Otis said.
Currently, SETC offers digital television, internet, wireless phones and voice exchange. Along with their new branding, they will also begin enhancing the network with higher internet speeds, additional HD television channels and upgraded DVR services.
Recently Chad Aukes of NU-Telecom completed testing to become an Apple Certified Mac Technician. Aukes has been a member of the Tech Team for 10 months, working from the Tech Trends retail store in New Ulm. He has an AAS degree in Information System Management with a Networking emphasis.
Chad and other members of the Tech Team including Josh Bruggeman, Joni Sandmeyer and Eric Ruff, will be staffed in the Sleepy Eye office on Tuesdays and Fridays from 8 a.m. until 4 p.m and provide computer tune-ups and repair, on-site networking, assist in purchasing computers and accessories and be able to answer any computer or internet questions residential or business customers may have.
NU-Telecom’s Tech Team offers a full line of Managed Services including hosted Microsoft exchange, on-line file backup, website design and hosting, internet support, computer tune-ups and computer sales just to name a few.
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In addition, Tech Trends Wireless, a new program that began in 2011 in New Ulm, will now be offered in Sleepy Eye. Tech Trends Wireless offers Smartphones, including the iPhone, with one of the nations largest networks, offering discounts on plans including special promotions.
NU-Telecom is still located in the SETC building at 121 Second Avenue NW. Call for more details or visit the website at www.nutelecom.net.