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The Sleepy Eye Herald Dispatch - Sleepy Eye, MN
Updated at 2:31 PM

You've likely had at least one memorable customer service experience. That moment when you either wanted to shriek in anger or shout for joy over the type of service you received. Recently, Hubby and I experienced both of these scenarios in one shopping experience.

Updated at 2:17 PM

Someone at Urban Outfitters thought it would be — cool? Really? — to offer a faux-vintage Kent State University sweatshirt, replete with fake blood stains, an obvious reference to the fatal shootings that occurred there in 1970.

Updated at 2:15 PM

It has been 10 years since returning to the Herald-Dispatch as the publisher and manager. That come back date was September 24, 2004.

Updated at 1:43 PM

Dave Granlund on troops in Iraq.

Posted at 3:05 PM

Guess who's back?!Saturday Night Live alum 

Posted at 2:05 PM

What's the best NFL stadium to eat at? Hands down Lambeau Field, if you ask the hosts of CBS' 

Posted at 1:06 PM

Friends has been back in the news this month — see:

Posted at 1:05 PM

The times, they are a-changing when Chicago Fire returns for Season 3.In addition to

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